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How to Train Your Salon Service Team
Eliminate Bad Service and
Increase Sales
This course is formatted using the method
of checklists to facilitate both individual learning and training
and execution in the operation.
3 hours of video on demand
4 downloadable resources
Access on mobile device and TV
Full lifetime access
Certificate of completion
Course Modules
1. Course Proposal
2. Synergy & Team Collaboration
3. Strong, Agile, Efficient and Customer-Focused Team
[*Valet, *Hostess, *Waiter & Waitress, *Room Manager &
*Restaurant Manager]
4. Definition of the House’s Concept and Gastronomic Proposal.
5. What are the Comfort and Well-being items in the Café or Restaurant?
6. How to Eliminate Bad Service?
7. Synergy with the Customer:
[Create connections that generate profit!]
8. Average Ticket: Sales Strategies & Techniques
9. Table & Order: Service Sequence
[The 8 Times of the Table]
** 4-week Implementation Roadmap.

Discover the Modules and Classes on the Udemy Platform
Duration: 3 hours
Access now and start wherever you are!
Did you know
that even offering
delicious foods,
poor service can annihilate
customer loyalty
in your Café or Restaurant?
Customer Support

Discover the Modules and classes on the Kiwify Platform
Duration: 3 hours
Access now and start wherever you are!
*On Kiwify, exclusive to the Brazilian market, payment options are available via PIX or up to 10 installments on your card.
With extensive experience as an International Tourism Inbound Operator and Consultant specializing in organizing, training and developing strong teams for a variety of tourist establishments and facilities , my professional career is marked by dedication to improving hospitality and efficiency in tourist services, both in the Caribbean and in Brazil.
Instructor
Strong, Agile, Efficient and
Customer Focused
Module #3
Cafes & Restaurants


Waiter and Service Team
in the hall,
well trained in the art of receiving
and create synergy during
the service,
can build customer loyalty and
constantly increase the average ticket.
Customer Support
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